If your Snapchat account keeps getting locked, you’re not alone. This is a common problem that many Snapchat users have been facing in the recent months, ever since the social networking site was involved in all that controversy. There have been many ways in which people have got locked out. You may have just created a new account and come back after running some errands to find you’ve been locked out when you try to login. Some people have come back to an old account to find it’s been locked. Others have received an email from Snapchat warning them about third party apps, before being locked out.
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There are many reasons why people are getting locked out of Snapchat. Some of them are because of technical glitches that the social network will take care of for you. Other issues are within your control. Here are some things to do to unlock your account and begin using it again.
Step 1: If you just signed up/re-visited an old account and got locked out
If you have just signed up and found your account locked when you tried to log in, you’ll probably receive a message from the website asking you to visit https://snapchat.com/unlock. When you visit that URL, you’ll be asked to log in to support. Do so, and follow the instructions to submit details. Snapchat will most likely unlock your account and send you a fresh password with which to login. Login with this password and then change the password for security.
Step 2: If this doesn’t work
You can send an email to Snapchat about your problem and wait for them to respond. If you find no response, or if they inform you that they don’t have the time to take care of individual issues, you could use the power of other social media that you have accounts with, and write a general complaint. Tweet about the issue and tag @snapchatsupport. When you post publicly, you are more likely to receive a response from the company.
Step 3: If you have been using 3rd party apps
If you use a Windows phone (or even with iOS or Android), then you may have used third party apps like 6snap and others, since official apps are not yet available for Windows phones. Using these third party apps is against the terms and conditions of Snapchat, since it can compromise your account. In other words, it can put the photos and texts that you share at risk, as they can be stolen. Many people have already had their shared messages stolen recently. Snapchat cannot guarantee your security if you use these third party apps, so they may lock your Snapchat account. They will usually send you a message before they do so. However, if you have been locked out of your account and don’t know why, using third party apps may be a reason.
If you are using third party apps, at the moment the only thing you can do is to uninstall that app and wait for an official Snapchat app to appear for the Windows Phone. Meanwhile, you can try Microsoft’s WindUp app, which is very similar to Snapchat, if not the real thing.
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Hey,
My account is locked repeatedly and I have changed password, deleted 3rd party applications and tried to send message to snapchat server but they don’t unlock my account. What I could to do that my account would be unlock?
Hey my snapchat has been blocked and I can’t get I to any of my snapchats and It is the only way I can get in touch with my sister and I have texted snapchat and they have not unblocked my snapchats
My snapchat keep sayin my password is wrong land I need help I have to get in contact with some people.
Just reset your password if they say that your password is wrong that worked for me when I was waited for a message from my friend
My snapchat been locked the last 21hours an it’s not working what should I do ?
The same thing happened to me this morning.., please tell me what did you do
Hey I fixed the problem by filing a complaint on their support page. Delete any third party apps and wait for a response on your email.
How do you fix it I didn’t know it would mess up my snapchat I didn’t receive a email just please help me fix my account I deleted the app
You can easily unlock your Snapchat account just follow given steps carefully.
Mine is locked permanently is there Any way to get it back because I didn’t know what third party was at the time and now I deleted every third party application.
HELPP!
Same but with my date of birth 😡 I can’t change it
This happended to me too, how can i change it?
It happened to me as well I need help NOW
Same I want my account back and these steps don’t help I was putting in my birthday for a thing and I did 2005 instead of 2002 so it said I have 29 days or my account will be deleted i now have 21 days left😭😭
Omg same!!! Helpppp me😭😭😭
Have u got ur account back yet ?
Same here!!! I really need help unlock My account
Welcome to Techy Ways Caroline.
Remove all third party apps and request for verification code and verify your account, it will be unlocked….keep visiting.
I accidentally put in the wrong Birthday Year. Now I am locked out. HELP!!!!!!
Mine to
Omg same I need help! I had it for like 1.5 years and I want my account 😩
The same thing happens to me! 😭
Same since im under age they locked me out
Mine does to do you know a solution
Same I accidentally changed my data birth
Same!😖 I want my account back!😡
I accidentally put the wrong birth year for mine and snaochat locked my account I don’t know what to do I have sent email after email to them and they still won’t unlock it I’m seriously tempting to sue snapchat it has been a while and if they don’t want people complaining a lot about this stuff hey need to fix it
this literally happened to me and I really need my snapchat back!!! and I tried messaging them but it won’t unlock. they need to figure something out plz help
The same thing happened to me. The birthday that I put in made my account lock permanently.😭😡is there any way I can get it back?
Me toooo
Yep same I accidentally put the wrong year and now I’m locked out
ME too
Same I pressed the wrong date of birth when my brother was nagging me to play with him
same!
Same !! Please if you know how to get it back let me know ASAP 🙁
Same here 😭
me too!!!!
Same I was putting my birthday in so the little birthday cake would show on my name on people accounts and it locked me out permanently. I need help. That’s the only way I communicate with my friends.
recently i recieved a email that my snapchat was locked permanetly but oddly it still works on my third party app. does it simply lock you from using your snapchat account on the snapchat app?
My snapchat has been permanently locked is there any way I can unlock it?
My snapchat logged me out and don’t know my password and I don’t know the recovery code and yet I changed my phone number so I can’t receive a verification code … Help me ?
I’m in the same boat, need help asap!
Me too I need help
Me tooo
same here -_-
Same here I cant log in
It dont let me go in they said I need a verify code but I dont have one please help me I dont want to make a new one
Did you ever figure that out because I’m having the same problem
I accidentally put that I was 12 Years old & it permanently locked me out how cane I unlock it!??
You will have to wait until you turn 13.
SAME!!!
I put it on my birthday when I turned 13 it still hasn’t unlocked me
i do not have ANY third party apps,my account is new and i tried to send a snap to like 20 people. i unlocked it but everytime i send a snap I receive a message from snapchat that my account is locked
HELP
I accidentally put 0 and was locked out of my account
Thank you for sharing Android tips and tricks
I’m having trouble accessing my snapchat after I recently changed my phone number & email. How can I switch it? 😓
My snapchat email and password was changed without my permission. Now I cant log into snapchat to shut it down. How can I fix this?
I switched phones but had the same number and my verification code wouldn’t come thru. I had to re-verify my phone number in my gmail. then it worked. Hope this helps!
Do you know how you can get it unlocked when you no longer have the same number anymore?
I accidentally put the wrong date and now I’m locked
Same!
You had any luck getting it unlocked?
same its horrible anyone have ideas
I was in snapchat looking at my age and I went to change my birthday and my pinkie accidentally hit the year and it went to a number in the 2000 and know I am locked out
I did the same exact thing. Have you had any luck getting your account unlocked? I have tried emailing support but of course no help.
Thanks
Me too!
I also went to change my birthday after the new update and accidentally made the year 2015, making me 1 Year old. I was locked out permanently it said. Support hasn’t answered my emails. What do I do?
I’ve been locked out too because I put the wrong date ugg can any one help meeee
I went to change my birthday and then it just suddenly locked my account out and won’t let me back in. HELP I DON’T KNOW WHAT TO DO
Having the same problem! Please someone help